November 2022

Guidelines for False Review

New Indian Guidelines for False Review in Online Platforms

Bureau of Indian Standards launched a New Guidelines for False Reviews in online portals, which will come into effect from  November 25, 2022.   The framework for safeguarding and defending consumer interests against false and misleading reviews in e-commerce was introduced by the Department of Consumer Affairs, Government of India.  All platforms like e-commerce and other

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Common Customer Service Mistakes

Common Customer Service Mistakes

  In order to meet your business requirements and expectations and help your consumers to solve their problems, you need to avoid common customer service mistakes and you must offer them meaningful and prompt customer support. Excellent customer service benefits all parties involved in the transaction, including you, your customer, and your company, thus it

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